I have been interested in designing for civic innovation for some time, and have worked on a few projects, both personally and professionally. In my experience, designing for civic innovation requires an understanding of the organizational goals and, perhaps more importantly, how much the organization is willing to shift their methods. Is the design sustainable? Will the organization adopt it?
For example, in the Fall of 2014 I worked with the City of Los Angeles (along with a slew of talented people) to introduce design techniques into the process of procurement, or how the city creates their RFPs (Request for Proposal).